What happens if I want to pause or cancel services?
Understand how to pause or end your plan with no hassle.
To pause or cancel a service:
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Email your Account Manager or contact billing@1vision.com
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Give at least 7 days’ notice before your next billing cycle
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We’ll confirm your last invoice and any outstanding deliverables
For retainers: your account will be paused at the end of your current term.
For projects: milestone billing applies based on completed phases.